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Account Checks

Tikitaka Casino: Verify Once Before Payout, Not After

The license requires us to confirm who you are before money leaves, and the check usually takes 67 hours.

Start Verification
Licensed since 2015Anjouan Offshore Finance Authority ALSI-559410, audited by eCOGRA, QUINEL and iTech Labs
Verification Summary

Verification Facts At A Glance

Use this snapshot when a payout is waiting or the checks first come up.

Who checks
Tikitaka Casino LLC
Licence
Anjouan Offshore Finance Authority, ALSI-559410
How long
67 hours
Mandatory
Before your first withdrawal
Questions
[email protected]
Minimum age
18+
Verification Walkthrough

Four Steps To A Cleared Account

Follow these four moves and your file should clear without a second round.

From Menu To Checklist
Sign in and open the verification area from your account menu. Note the document list shown there, because it names exactly what we need from you.
Why Do Copies Get Rejected?
Take a clear photo of your photo ID, all four corners inside the frame and no glare across the print. Blurred or cropped copies are the most common reason a file comes back.
Name And Date In Sight
Photograph your proof of address at full page size, with your name and the date visible. Send the payment card image only if you deposited by card.
The 67 Hour Window
Expect an answer within 67 hours, then use the e-mail sparingly while it runs. A quiet inbox usually means a clean file moving forward.
Four Documents

The Documents Behind A Cleared Account

Read this before you photograph anything, so the first upload is the last.

Photo ID

ConfirmsYour name, face and date of birth
Must showAll four corners, sharp, no glare

Proof of address

ConfirmsWhere you live now
Must showFull page, your name, recent date

Payment card image

ConfirmsThe card you paid with is yours
Must showOne side, first six and last four digits
Your First Withdrawal

When We Ask You To Prove It

Spotting the moment the check lands removes the surprise and the wait.

New Wallet, New Check
Add a wallet or card we have not seen before and the check restarts: we must confirm that the named holder is you before any money moves through it.
Held For Review
Your license-driven identity check sits between you and the payout, so the first cash-out is where most players meet it: we ask for photo ID, address proof and the card image.
Names That Do Not Line Up
A nickname on the account or a maiden name on a bill reads as a different person to our system, so we ask you to send paperwork that ties both versions to one identity.
Prove You Are 18+
Upload your photo ID at sign-up so the 18+ rule is settled straight away; later deposits and withdrawals then run with nothing held back.

Show Us Where The Money Came From

Hold a gaming licence from the Anjouan Offshore Finance Authority and the AML rules come with it, so Tikitaka Casino must know how your funds were earned. Answer plainly and the review closes quickly. This is routine for every player at this level, not a suspicion aimed at you.

Expect a request for one or more of these if your activity calls for it.

  • Recent payslips from your employer
  • Bank statement showing salary credits
  • Tax notice of assessment
  • Sale contract or settlement record
  • Evidence of a recent inheritance or gift

Send It Once, Send It Right

Screen Grab Sent Instead. A screen grab loses the fine print and the security marks our reviewers must see, so the file is returned as unverifiable. Photograph the original document with your camera Send the image file straight from your device

Is My Bill Too Old? Address proof has to reflect where you live now, so a bill from months ago is refused however clear the scan. Pull a statement issued inside the last quarter Capture the page with your name and address

Expired ID. An expired passport or licence proves nothing about who you are today, so the check cannot pass on it. Photograph your current, unexpired ID Cover both the front and the back

Withdrawal On Hold

Your Balance Is Waiting

Read these while a pending withdrawal sits in your account and the check is still open.

When do I actually have to verify my account?+
The licence obliges the check at the latest before your first withdrawal. Tikitaka Casino can also request documents earlier, right after registration or at your first deposit.
My surname is different now from my ID, does that matter?+
It does matter, and it is easy to sort: send a note to [email protected] with a photo ID that carries your current name. We then match the profile to the person being paid.
Why was my document refused and what happens next?+
Refusals are specific, not final: the note attached to your upload says what was wrong. Answer that note with a corrected file, or ask the verification team at [email protected] to explain it.
Is it safe to send my ID through your site?+
Yes. Uploads travel over 256-bit SSL encryption, and the team uses them only to confirm identity and to satisfy the licence. Ask [email protected] for anything about your data.
How many hours until my documents are cleared?+
Plan on 67 hours from the moment a complete set lands. One missing page restarts the clock, so send the full file in a single upload.

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